Storebox Self Storage – Cambridge (Swanns Road)

Self storage at Swann Rd, Swanns Rd, Cambridge CB5 8JZ

4.4 (20)

Is Storebox Self Storage – Cambridge (Swanns Road) Right for You? Pros and Cons

  • Friendly and helpful customer service, with highly praised staff members such as Alysia and Darcy
  • Secure gated access using registered phone numbers, supported by night-time flood lighting
  • Storage units are elevated shipping containers offering protection against damp and flooding
  • No additional services like removal vans or packing materials available
  • Limited refund policy, customers need to time their leaving carefully
  • Initial access can sometimes require assistance, though resolved promptly by customer service
Last Updated on 18th June 2025

Secure and Accessible Storage Solutions at Storebox Self Storage – Cambridge (Swanns Road)

Storebox Self Storage in Cambridge, located on Swanns Road, offers an ideal solution for anyone in need of secure, convenient, and reasonably priced storage units. This facility features storage options housed in shipping containers that are suspended off the ground to protect your belongings from damp and potential flooding. The outdoor layout allows easy vehicle access directly to your storage unit, making loading and unloading effortlessly efficient.

Exceptional Customer Service and Secure Access

Customers consistently praise the friendly and supportive customer service team, highlighting staff members such as Alysia and Darcy for their responsiveness and kindness. The site operates with enhanced security measures including gated access that can be opened via registered phone numbers and floodlights illuminating the premises at night, ensuring a safe and private environment for your items. Storebox focuses purely on providing secure storage, foregoing additional services which means customers can benefit from competitive pricing.

Open daily from early morning until late evening, this location accommodates a variety of schedules. Whether you require short-term or long-term storage, Storebox Self Storage offers practical and reliable options to meet your needs in Cambridge.

Address: Swann Rd, Swanns Rd, Cambridge CB5 8JZ

Opening Hours: Monday to Friday 6:00 AM – 9:00 PM, Saturday and Sunday 6:00 AM – 6:00 PM

Opening Hours :
Monday05:00 - 20:00
Tuesday05:00 - 20:00
Wednesday05:00 - 20:00
Thursday05:00 - 20:00
Friday05:00 - 20:00
Saturday05:00 - 17:00
Sunday05:00 - 17:00

Open now

Features
  • Storebox Self Storage offers flexible, affordable and secure self-storage locations across the UK.
  • There are 24 locations available throughout the UK for customers to choose from.
  • Unit sizes range from 10 sq.ft to 400 sq.ft, catering for a variety of storage needs.
  • Online booking is available with an easy-to-use booking process allowing customers to move in instantly.
  • Storebox provides flexible contracts suitable for short-term and long-term storage requirements.
  • Facilities are secure with 24/7 monitored CCTV, electronic gates, secure locks, flood lighting, and automated access.
  • Customers have easy access to their units.
  • Self-service storage units are offered.
  • Additional services include doorstep collections and by-the-box storage through LOVESPACE, as well as packing materials and removals assistance.
  • They offer various types of storage solutions: Personal Storage, Business Storage, Student Storage, Long-Term Storage, Equipment Storage, and Document Storage.
  • Office opening hours are Monday to Friday 08:30am – 05:30pm and Saturday 10:00am – 04:00pm, with phone support available outside these hours on 0333 111 0770.
  • Check-in online is available via a link sent by email and text after booking, requiring personal details and photo identification.
  • Billing is monthly even for long-term storage, with options for automated payment and prepayment for 6 or 12 months.
  • StoreProtect insurance is available with different coverage options based on the replacement value of stored goods.
  • There are specific restrictions on what can be stored, including no explosives, firearms, flammable liquids, perishable goods, animals, motor vehicles without approval, vapes, e-cigarettes, and certain battery-powered items.
  • Customers can book either online or via a phone booking line open Monday to Friday 08:30am – 05:30pm and Saturday 10:00am – 04:00pm.
  • Storebox has been trusted for over 10 years and uses latest automated technology for efficient service.
  • There is a dedicated FAQ section addressing common questions and providing detailed information about services and policies.
  • Contact options include phone (0333 111 0770), email ([email protected]), and an online contact form.
  • Customer support is reachable 24/7 by phone for urgent assistance.
  • The company is a finalist in the 2022 and 2023 SelfStorage awards and is a member of the Self Storage Association UK.
Reviews
4.3
Total Score 10 REVIEWS
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