Self storage stands for “self-service storage.” It is a service where people and businesses can rent a secure space to keep their belongings, equipment, or stock when they run out of room at home or at work. Think of it as an extra room outside your property that you can rent and use whenever you need. Self storage is becoming more popular in the UK as it helps people and companies handle all sorts of storage problems without having to throw things away.
With self storage, you alone have access to your items, unlike traditional warehouses where staff may go through your stuff. Only you have the key for your unit, so your privacy and security are kept. The idea began in Texas in the late 1960s due to homes not having basements. By 1979, the first UK self storage centre opened in London thanks to Doug Hampson, the “father of UK self-storage.” There are now over 2,000 self storage locations with over 45 million square feet of space in the UK.
How Does Self Storage Work?
How Does Self Storage Work?
Using self storage is simple. You rent a space (a “unit”) in a facility. These units come in many sizes, from small lockers to big rooms that can fit the contents of an entire house. Rentals are usually paid monthly, but longer rentals are available too. This means you can store things for a short time or for many months.
After choosing a unit and signing an agreement (which states how long you can use it and how much it costs), you pay a monthly fee. The storage space is yours to use, and you keep it locked, usually with your own padlock. Access is allowed during the opening hours, which are often long, sometimes even 24/7. You are responsible for moving your things in and out, but many facilities offer trolleys, loading equipment, and covered areas to help, especially useful during rainy weather.
What Can You Store?
Self storage is useful for both personal and business needs. Here are some examples of what you can keep in a storage unit:
- Furniture and household items
- Seasonal decorations (for example, Christmas trees or garden sets during winter)
- Sports gear and bicycles
- Books, old files, or student materials
Businesses often use self storage for:
- Extra stock or inventory
- Archived paperwork or records
- Equipment
- Office furniture during moves
There are some things you cannot store, like flammable liquids, explosives, perishable foods, illegal goods, or living things such as animals or plants. Always ask the facility what is not allowed.
Who Uses Self Storage?
Self storage is for anyone-individuals, families, students, and businesses. The main life events that create a need for storage are known as the “4Ds”:
- Death
- Divorce
- Downsizing or moving (called Delimitation)
- Big life changes (for example, marriage bringing two households together)
People rent units when moving homes (especially if there’s a gap between moving out and moving in elsewhere), during house renovations, to keep extra items when going to a smaller place, or when more space is needed. Businesses save money by storing goods and paperwork offsite rather than paying high rent for extra commercial space. Students also use self storage during holidays, so they don’t have to move everything back and forth.
Main Reasons for Using Self Storage
Moving House or Renovating
One of the most common uses is during house moves. If you need to leave your home before your new one is ready, or if you’re decorating, storage offers a safe place for your furniture and boxes. This keeps your things clean and safe, and helps you manage the move at your own pace.
Renovating your home can create dust and mess. Putting your valuables in storage protects them and gives builders more space to work, which can speed up the process.
Business Storage Needs
Businesses-especially small ones and online shops-use storage for keeping extra goods, records, or furniture. Self storage is cheaper and easier to adjust than renting warehouse space. You can increase or decrease your space as your business changes. This helps you avoid paying for space you do not need and lets you work more efficiently.
Some facilities also accept deliveries or offer shelves and equipment help for businesses.
Storage for Students and Seasonal Belongings
Students often move at the end of every term. Self storage lets them keep their belongings close to university instead of taking everything home. It saves time, effort, and moving costs.
Seasonal items like Christmas decorations, garden furniture, sports equipment, and seasonal clothes can take up needed space at home. Self storage keeps these items out of the way but easy to get when needed.
Self Storage Unit Types
| Type | Main Features | Best For |
|---|---|---|
| Indoor | Units inside a building, usually climate controlled, extra secure | Delicate items, documents, electronics, artwork |
| Outdoor/Drive-up | Units can be reached by car, no need for lifts or stairs | Bulkier items, frequent access, business goods |
| Crate Storage | Items stored in large plastic or wooden crates, managed by staff | Small-scale/long-term storage, less frequent access |
| Container Storage | Big shipping containers, usually outdoors | Large or heavy equipment, big moves, business stock |
| Temperature-controlled | Stable climate, indoor with temperature and humidity controls | Antiques, artwork, electronics, documents, medical supplies |
What Should You Expect in a Self Storage Facility?
Security
A good facility keeps your belongings safe. Look for these security features:
- 24/7 CCTV cameras
- Gated or keypad entry
- Individual unit alarms
- Good lighting everywhere
- On-site staff and regular patrolling
- Strong fencing and fire alarms
Access and Use
Choose a facility with opening hours that fit your needs. Most places offer long hours, some are open all the time. Also, check for extras like:
- Free trolleys and carts
- Covered loading areas
- Easy parking
- Comfortable customer area (some provide free Wi-Fi and drinks)
Insurance
Insurance is needed for your items in storage. Most facilities can offer it for you, but you can also contact your insurer to see if your home or business insurance covers self storage. It’s your responsibility to make sure your items are insured.
Unit Sizes and Flexibility
Storage units come in sizes from small lockers to spaces big enough for a lorry’s load. Here is a sample table:
| Unit Size | Approx. What It Holds |
|---|---|
| 5 sq ft | Boxes or personal items |
| 25 sq ft | Half a studio flat |
| 50 sq ft | Contents of 1 bedroom flat |
| 100+ sq ft | Contents of 2+ bedroom house |
Most facilities let you change units if you need more or less space, so you only pay for what you use.
Customer Help and Extra Services
Helpful staff make the process smoother. Good facilities will help you choose the right size, offer packing tips, explain the agreement, and discuss insurance.
They also can sell boxes, bubble wrap, locks, or help with van rental and removals. Some offer free collection for new customers or help businesses with deliveries and shelving.
How to Choose the Right Self Storage Unit
Comparing Unit Sizes
Choosing the right size stops you from paying too much for empty space or from squeezing your things too tightly. Many storage companies provide online calculators or staff advice to help you decide.
- Small units: Best for boxes, books, sports equipment
- Medium units: Contents of a 1-bedroom flat
- Large units: Full house contents or business stock
You can stack items to make the most of vertical space.
What to Think About Before You Rent
- How long will you need storage? (Short-term or long-term?)
- What kind of items are you storing? (Do you need climate control?)
- How often will you need to access your stuff?
- How close is the facility to your home or business?
- Is the facility clean and well-kept?
Rental Agreements and Costs
The rental agreement sets the rules for your storage. Read it carefully to understand:
- Rental length (usually monthly, with some minimum stays)
- Payment times and how to pay
- How much notice you must give before leaving
- Who can open your unit (usually only you)
- What fees or extra costs there may be (insurance, late payment, etc.)
Pros and Cons of Self Storage
Benefits
- Flexible-easy to scale space as needed
- Secure-facilities protect your things well
- Convenient-use when moving, renovating, or decluttering
- Cost-effective compared to renting more living or office space
- Keeps your home or business more organized
Things to Watch Out For
- Monthly fees add up, especially over a long period
- Access is not as fast as having things at home
- You need to move your own items in and out
- Certain things cannot be stored (hazardous, living, or illegal items)
Frequently Asked Questions About Self Storage
What Can’t Be Stored?
You cannot store items that are dangerous, illegal, living, or that might rot. This includes:
- Flammable liquids (like petrol, paint thinners)
- Explosives
- Food that can spoil
- Animals or plants
- Illegal goods
- Hazardous waste
- Firearms (rules vary)
- Jewellery or cash may have extra rules due to insurance
How Is Security Handled?
- Strong fences, locked gates, and personal padlocks are standard
- 24/7 CCTV cameras and alarms watch all public areas
- Some facilities have on-site guards or do regular checks
- You keep your own key-staff won’t enter unless required for safety or non-payment
Can Other People Get Into My Unit?
Normally, only you can enter your storage unit because you provide the lock and key. If you want someone else to have access, you need to give written permission to the facility. Employees will usually only access your unit for emergencies or if you haven’t paid your rent as agreed.
Do I Need Insurance?
Yes. Self storage facilities do not cover your items unless it’s their fault something is lost or damaged. You should buy separate insurance or check if your home or business coverage includes storage units. The price depends on how much your items are worth.
What if I Lose My Key?
If you lose your key, staff can help you cut off the lock, but you must show ID to prove the unit is yours. You will need to bring or buy a new lock for your unit.