U Hold The Key – Stockton Portrack Lane

Self storage at 21 Portrack Ln, Stockton-on-Tees TS18 2HP

5 (5)

Is U Hold The Key – Stockton Portrack Lane Right for You? Pros and Cons

  • Professional and helpful staff
  • 24-hour access with no time restrictions
  • Spacious, secure, and weather-protected units
  • No specific cons mentioned by customers
  • No specific cons mentioned by customers
  • No specific cons mentioned by customers
Last Updated on 18th June 2025

Secure and Accessible Self Storage at U Hold The Key – Stockton Portrack Lane

Located conveniently at 21 Portrack Ln, Stockton-on-Tees TS18 2HP, U Hold The Key offers a professional self storage experience combined with excellent customer service. This facility is designed to meet the needs of individuals seeking a reliable and secure place to store their belongings with ease.

Why Choose U Hold The Key Storage Facility?

The company provides 24-hour access to storage units, allowing customers the flexibility to visit their units anytime—even at 3am—without any restrictions. This around-the-clock availability is a major advantage for those needing frequent or unscheduled access.

The storage units are spacious and weather-protected, ensuring that stored items remain in perfect condition regardless of the elements. Security is a top priority, with secure entry and exit protocols that give users peace of mind about the safety of their belongings.

Additionally, the booking process is straightforward and user-friendly, with an intuitive online system that makes reserving a unit fast and hassle-free. The facility’s staff are known for being highly professional and helpful, enhancing the overall customer experience.

Whether you need extra space for personal items, business inventory, or seasonal goods, U Hold The Key at Stockton Portrack Lane offers a trustworthy and convenient solution.

Listing Type : Self storage facility
Location : England / Stockton-on-Tees
Contact Phone : +448003894319
Opening Hours :
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Open now

Listing Type : Self storage facility
Location : England / Stockton-on-Tees
Contact Phone : +448003894319
U Hold The Key – Stockton Portrack Lane
Features
  • The company is called U Hold The Key and offers nationwide self storage solutions in the UK.
  • They have 10+ secure locations including Alnwick, Bishop Auckland, Darlington A66, Gateshead Metro Centre, Mainsforth, Middlesbrough, Newcastle, Stockton (two locations), South Shields, Sunderland, and Grantham.
  • Storage container sizes vary from Mini 6FT x 6FT up to Mega 40FT x 8FT with pricing from £80 to £336 per month depending on size.
  • Containers are clean, dry, weatherproof, and fitted with ventilation rosters to prevent condensation; they are also water tight.
  • All sites have CCTV, fencing, gated access, security entry barriers, and lighting for safety and security.
  • Customers receive a FOB to access the site gates and a free padlock for their individual container.
  • 24/7 access is available at most locations, except Middlesbrough which offers access from 7am to 7pm, seven days a week.
  • Flexible contracts with a minimum hire period of one week and the ability to cancel any day.
  • Accessible ground level containers with drive-up access to the unit.
  • Booking can be done online via their booking tool or by phone on 0800 389 4319.
  • Payment methods include direct debit as standard, plus online card payment via Stripe or PayPal, and phone payments.
  • Photo ID and proof of address are required to book a storage unit.
  • Customer service is available 24/7 for questions or assistance and friendly in-person welcomes are provided for key collection.
  • The company provides quick maintenance and cleaning with multiple site visits per week and a full-time maintenance team.
  • Highly rated by customers with a 4.8 average from 327 reviews on REVIEWS.io.
  • They offer business storage in addition to personal storage solutions.
  • Ordering and key collection should ideally be booked at least one day in advance; out-of-hours or short notice key collections may not be guaranteed.
  • They are part of Parsons Containers Ltd group based in County Durham.
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